Digitalization of Apollo Maturity: Takeoff to New Horizons

Digitalization of Apollo Maturity: Takeoff to New Horizons

10 November 2020
digitalization LifeSciences
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The healthcare and life sciences industries face stringent regulatory compliance requirements, as well as ever-increasing demands for product quality, time to market, and cost control. How can we help industry players better assess the compliance and maturity of their systems? This is the challenge of Apollo Maturity™, a solution on which Pierre Patenere, Senior Advisor at Assystem Care, and Marine Bourgeois, Digital Project Manager at Assystem, are meeting.

Pierre Patenere has been working for Assystem Care for eight years now and is responsible for the deployment of the Apollo Maturity programme for the group’s customers. This programme offers a maturity diagnostic to assess, understand and compare the industrial performance, quality and regulatory compliance of Assystem’s customers in the life sciences sector. In other words, Pierre’s mission consists in regularly travelling to the premises of customers to observe and analyze their production process.

“It’s the same principle as when we go to the doctor: we go there to receive a diagnosis and then we receive the appropriate treatment based on the outcome of the examination. The doctor’s observations and analyses are based on his knowledge and references,” explains Pierre. “We have the same process with Apollo Maturity solution: we combine performance and regulatory compliance to assess the customer’s maturity based on our know-how.

“From the initial diagnosis to the solutions submitted to customers, the process involves many specialists.”

What makes Apollo Maturity such an innovative analysis solution is that it responds to the major constraint faced by players in the medical and pharmaceutical sector: regulatory constraints, which are usually neglected in favor of productivity.

“We still too rarely see quality as a way to stand out, as a competitive advantage. But Apollo Maturity makes it possible to ensure that quality is respected and that it is a real advantage for the project” says Pierre.

An ambitious and revolutionary digitalization

Marine Bourgeois, Digital Project Manager at Assystem Care, oversees the technical part of the Apollo Maturity digitalization. She works as a liaison between the technical teams and health experts, like Pierre, to make them aware of the data science, development and concrete application of these tools in the Apollo Maturity processes.

“By digitizing the Apollo Maturity methodology, we enable Pierre’s team to challenge their processes and thus perfect the tool” explains Marine.

The ambition of Marine and her colleagues is to create a search engine to automate the Apollo Maturity process and methodology. No more manual reference monitoring, no more risky searches in vast and complex documentation: automation offers many advantages! “The search engine we are building is specialized on regulations in the life sciences sector,” continues Marine. “Access will be faster and of better quality because we will control the sources provided by the search engine: for us, this is the first brick on which we are going to base all of Apollo Maturity’s digitization.

This digitization will greatly facilitate the work of experts like Pierre in the field.

According to Pierre, the progress is enormous: “This digitization represents an enormous time saving if you consider the huge number of documents we have to study for a single client! ».

A close-knit team to deal with all problems

Between the consultants deployed at the customer’s workplace and the engineers involved in digitizing the process, communication is sometimes hampered by technical jargon. One Marine’s big challenge has been to translate the technical discourse so that it is understood by as many people as possible.

Transmitting information, managing long-term projects and identifying future issues are Marine’s main missions. It’s an exciting job for her, and she looks forward to the collaboration and pooling of know-how between all the teams.

“My role is to ensure that all these people understand each other and move in the same direction” says Marine. “Technology is a tool, not a means of communication.”

“The biggest benefit we derive from our work for a structure like Assystem is that we can create synergies all together”, says Pierre. “We needed to make further improvements to Apollo Maturity solution without necessarily having the skills and means at our disposal, so the Marine team has been a godsend for us.

“Little by little, we are moving towards the solutions we had imagined, particularly in process automation, it’s like a dream come true.”

This collaboration makes Apollo Maturity a universal method that responds to a wide variety of situations and issues, covering the entire life cycle of the product, from the development phase to its distribution to the patient, including its industrialisation.

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Marine Bourgeois

Digital Project Manager Assystem

Pierre Patenere

Senior Advisor Assystem Care

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